Group Policy And The Broken Keyboard



I’m doing a lot of Group Policy work at the moment (who’d have guessed) and I’ve run into an old friend of mine: The 2008R2/Win7 Group Policy Management Console keyboard bug. As Microsoft put it:

  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • You customize a Microsoft Management Console (MMC) that has the Group Policy Management Console (GPMC) snap-in. (As far as I can tell it happens just as often with the provided gpmc.msc)
  • You select any Group Policy object (GPO), and then you click the Settings tab in the details pane.
  • You select another node in the console tree, and then you use the BACKSPACE or arrow keys to perform some operations.
  • In this scenario, the BACKSPACE or arrow keys do not work. You have to use the mouse to perform operations.

Which is extremely annoying, as you might imagine. As with many of their Known Issues, Microsoft have opted not to make a generally available patch for this, probably because it affects such a small proportion of their users. Nonetheless, there is a Hotfix available for it, which can be acquired here: http://support.microsoft.com/kb/2466373

If you do any serious amount of GPO work on a Windows 7 or 2008 R2 box, you will want to install it.

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