Tag Archives: Bugs

Group Policy And The Broken Keyboard

I’m doing a lot of Group Policy work at the moment (who’d have guessed) and I’ve run into an old friend of mine: The 2008R2/Win7 Group Policy Management Console keyboard bug. As Microsoft put it:

  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • You customize a Microsoft Management Console (MMC) that has the Group Policy Management Console (GPMC) snap-in. (As far as I can tell it happens just as often with the provided gpmc.msc)
  • You select any Group Policy object (GPO), and then you click the Settings tab in the details pane.
  • You select another node in the console tree, and then you use the BACKSPACE or arrow keys to perform some operations.
  • In this scenario, the BACKSPACE or arrow keys do not work. You have to use the mouse to perform operations.

Which is extremely annoying, as you might imagine. As with many of their Known Issues, Microsoft have opted not to make a generally available patch for this, probably because it affects such a small proportion of their users. Nonetheless, there is a Hotfix available for it, which can be acquired here: http://support.microsoft.com/kb/2466373

If you do any serious amount of GPO work on a Windows 7 or 2008 R2 box, you will want to install it.

Nexus One Gingerbread Update Breaks Autocomplete

Update: As of today (25/01/2012), my Nexus One has been updated with 2.3.6, which has fixed autocomplete. Hooray!

If you have a Nexus One and update it from 2.2 to 2.3.4 then you’ll probably have found that auto-complete no longer works for anything other than contacts. Apparently this is a known issue and HTC are working on a fix (see discussion here: http://www.google.co.uk/support/forum/p/Google+Mobile/thread?tid=6bda468f71a58bfd&hl=en) but until then the only workaround is to install a 3rd party app thus:

How about a little more testing next time, eh?

You must close all dialog boxes before you can close Exchange Management Console

Update: There is a hotfix now available to address this issue, though you have to ring MS support directly to get hold of it at the moment. The plan is to roll it into an IE9 update in the near future. More details can be found here

There is a known issue with the Exchange 2007 and Exchange 2010 Management Consoles on machines with Internet Explorer 9 installed. This issue causes you to recieve the error: “You must close all dialog boxes before you can close Exchange Management Console.” when trying to close the EMC even though there aren’t any dialog boxes open.

As it stands, there are several workarounds: You can uninstall IE9, you can kill the MMC process from task manager every time and a few people have reported success with turning off “Internet Explorer Enhanced Security Configuration” for Administrators and Users (Servers only) and then adding https://localhost to the “trusted sites” in IE.

According to the Senior Program Manager for Internet Explorer Product Quality, Mark Feetham:

[...]we do now understand what’s occuring between the EMC, MMC and MSHTML. We have enough information to complete the investigation and have moved to looking at ways to improve this situation.

Rumoured ETA for a fix is Q4 2011.